NFC-Powered HVAC Service Connection

Turn Every HVAC Unit Into a
Lifetime Customer Connection

TapPoint connects HVAC technicians and homeowners through simple NFC tags. Activate units during installation, deliver timely maintenance reminders, and build lasting customer relationships.

Homeowners using TapPoint to view their HVAC service history
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Features

Why TapPoint Works

Everything you need to modernize your service workflow and keep customers engaged.

Easy Activation

Technicians tap to activate units in seconds during installation. No apps to download, no homeowner accounts to manage.

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Smart Reminders

Homeowners tap the NFC tag to see filter reminders, service schedules, and maintenance history — keeping your company top of mind without an app.

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Service History

Track every appointment, add photos and notes, and give homeowners a trusted, permanent service record for their unit.

NFC vs Apps

Apps get ignored. NFC gets used.

Traditional HVAC apps are easy to forget. TapPoint lives on the unit, so it's easy for homeowners to use when they actually need help.

Traditional apps

  • Requires download from the app store
  • Needs passwords and logins
  • Easily forgotten after install
  • Setup can be complicated

TapPoint NFC tag

  • Instant tap access on the unit
  • No accounts or passwords needed
  • Always visible on the equipment
  • Activated in seconds during install
TapPoint app interface on smartphone

Process

How It Works

Three simple steps to stay connected with every customer.

1

Install & Activate

During installation, the technician scans the NFC tag with their phone to activate the unit and set up reminders.

2

Homeowner Taps

When the homeowner taps the tag, they instantly see their unit status, upcoming reminders, and your company's contact information.

3

Stay Connected

Customers can schedule service, view maintenance history, and stay on top of filter changes — keeping your business top of mind year-round.

Perfect for:

New installations
System replacements
Maintenance plans
Filter replacement programs

Ready to modernize your
service workflow?

Join HVAC companies using TapPoint to deliver better customer experiences and drive repeat business.